SHIPPING & RETURNS
SHIPPING POLICY
Welcome to Zuweila, the online store for handcrafted tote bags from Egypt! We are excited to offer you our carefully crafted products, and we want to make sure you receive them in the best condition possible. We offer fast and reliable shipping with a flat rate of $X for domestic orders and $Y for international orders. All of our bags are carefully packed to ensure their safe arrival. Thank you for choosing Zuweila, and happy shopping!
RETURN & EXCHANGE POLICY
At Zuweila, we stand behind the quality of our products and want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, please contact us within 14 days of receiving your item and we will work with you to make it right. We offer exchanges or refunds for items in their original condition. Shipping costs are non-refundable, and return shipping costs are the responsibility of the customer. Thank you for choosing Zuweila, and we look forward to serving you again!